About Our Staff
Sue Arsenault – Owner and Client Care Manager
Sue has a passion for people! She is especially grateful for the wisdom she has gained over the years from the Elders in her life. Sue appreciates that our seniors bring valuable insight and experience to us that they graciously pass down to the benefit of the generations after them. She believes that it is a privilege and blessing to serve their changing needs as they age into their senior years. Sue opened her business with a goal of setting a higher standard of excellence in home care for older adults and embraces the Balanced Care model of the Home Care Assistance time tested program.
As the owner and Client Care Manager, Sue loves overseeing our clients’ care and helping them age comfortably at HOME. Sue is driven to exceed client expectations and believes that the relationship and the communication between the client, family members and Home Care Assistance must be superior under all circumstances. Sue graduated with a Bachelor Degree in Business Administration from the University of Maine and has held various jobs over the years in Sales /Marketing / Insurance and Real Estate that prepared and qualified her for this journey with Home Care Assistance. Sue resides in Windham with her husband, Tony, son and three step children. She enjoys her family, the outdoors and time with her church family.
Christine Hamlen – Employee Care Manager
Chris brings her passion for helping people to her role of Employee Care Manager. Her mission is to recruit and retain amazing caregivers for our clients. Chris comes to Home Care Assistance with over ten years experience in Human Resources, including experience in recruitment, interviewing, supervising, training and motivating employees. She has a knack for customer service, and strives to work with our clients to ensure their total satisfaction. Additionally, Chris brings over twenty years of experience as a loving adult caregiver for her mom, allowing her to remain living in her home. She truly empathizes with families when they call us, looking for assistance for their loved ones.
Chris is a University of Southern Maine graduate with an Associate’s Degree in Business Administration. She owned and operated her own in-home child care for fifteen years, nurturing hundreds of children in her community. A lifetime resident of Cumberland, Chris lives with her husband Aaron and their two teenagers, living next door to her mom! Chris is very family oriented and is an active volunteer with various school organizations, Girl Scouts and Boy Scouts.
Amanda – Client Coordinator
Amanda brings her dedication in wanting to help seniors age at home to her role as Client Care Coordinator. She has 2 years’ experience with homecare scheduling, as well as 10 years’ experience in Caregiving. Amanda is dedicated to maintaining successful relationships while working collaboratively with Clients and Caregivers.
Amanda is a Southern Maine Community College graduate with an associate degree in Dietetic/Nutrition. She resides in Scarborough where she loves to spend her free time continuously learning about a wide variety of hobbies from cooking to DIY projects.